Many of our customers love to cook and purchased a
Viking range. Viking is considered one of the best brands of ranges and ovens
on the market so the decision makes sense. The nice thing about working with
the owners of Viking ranges and ovens is that not only are they good cooks,
they also take care of their appliances, and listen to our troubleshooting tips
and follow our advice to avoid Viking repair services.
Even though the purchase price of Viking ranges
tends to be higher than other brands, they’re not designed to last forever.
Sooner or later the owner will experience a problem, giving our company’s techs
the opportunity to work on a really nice piece of equipment. We’ve gotten
pretty good at troubleshooting Viking ranges based on the service calls.
One of the more common complaints we get from the
owners of Viking ranges involves the appliance not turning on. Sometimes this
does turn out to be a really serious problem, and the electrical work on the
fuses and electrical wires need to be replaced, but most of the time, we find
the self-cleaning cycle to be the problem. If the customer has programmed a
self-cleaning cycle, the Viking range won’t turn on. The problem occurs because
the client failed to close the oven door completely, making it impossible for
the range to clean itself. We have the
client shut the door fully. Most of the time this activates the self-clean, if
not, we go the client’s home to check out the electrical system and look for a
short or blown fuse.
Blown fuses have been the most common reason we’ve
found for the Viking range igniter to not light. When the igniter continues to
spark after the owner has started using the stove, the polarity has usually
gotten reversed and needs to be changed back. Dirty igniters can spark and refuse
to turn on. When we determine the igniter needs to be replaced, it’s been our
experience the wire connector will also need to be changed.
We’ve gotten a few calls lately with regards to
Viking ovens which weren’t turning on. While there have been some instances
where this turned out to be a major problem which required different types of
repairs, several times we found this to be the result of a the oven bulb. Over
time it loosened. Tightening the bulb, and in a few cases replacing a burned
out bulb, corrected the problem.
Malfunctioning broilers can be a problem with the
Viking brand. The door, in particular, tends to be a problem. Most of the time
this proves to be a simple problem that’s once again caused by the range’s
self-cleaning cycle. Most of the time, the owner hasn’t given the oven time to
cool down before trying to use it. The way Viking designed the ranges, the
broiler door stays tightly locked until the appliance has completely cooled.
Most of the time when the broiler won’t turn on, it’s because the owner turned
the knob past the broiler position.
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