Thursday, March 7, 2013

Handling Problems with Viking Ranges



Many of our customers love to cook and purchased a Viking range. Viking is considered one of the best brands of ranges and ovens on the market so the decision makes sense. The nice thing about working with the owners of Viking ranges and ovens is that not only are they good cooks, they also take care of their appliances, and listen to our troubleshooting tips and follow our advice to avoid Viking repair services.

Even though the purchase price of Viking ranges tends to be higher than other brands, they’re not designed to last forever. Sooner or later the owner will experience a problem, giving our company’s techs the opportunity to work on a really nice piece of equipment. We’ve gotten pretty good at troubleshooting Viking ranges based on the service calls.

One of the more common complaints we get from the owners of Viking ranges involves the appliance not turning on. Sometimes this does turn out to be a really serious problem, and the electrical work on the fuses and electrical wires need to be replaced, but most of the time, we find the self-cleaning cycle to be the problem. If the customer has programmed a self-cleaning cycle, the Viking range won’t turn on. The problem occurs because the client failed to close the oven door completely, making it impossible for the range to clean itself.  We have the client shut the door fully. Most of the time this activates the self-clean, if not, we go the client’s home to check out the electrical system and look for a short or blown fuse.

Blown fuses have been the most common reason we’ve found for the Viking range igniter to not light. When the igniter continues to spark after the owner has started using the stove, the polarity has usually gotten reversed and needs to be changed back. Dirty igniters can spark and refuse to turn on. When we determine the igniter needs to be replaced, it’s been our experience the wire connector will also need to be changed.
We’ve gotten a few calls lately with regards to Viking ovens which weren’t turning on. While there have been some instances where this turned out to be a major problem which required different types of repairs, several times we found this to be the result of a the oven bulb. Over time it loosened. Tightening the bulb, and in a few cases replacing a burned out bulb, corrected the problem.

Malfunctioning broilers can be a problem with the Viking brand. The door, in particular, tends to be a problem. Most of the time this proves to be a simple problem that’s once again caused by the range’s self-cleaning cycle. Most of the time, the owner hasn’t given the oven time to cool down before trying to use it. The way Viking designed the ranges, the broiler door stays tightly locked until the appliance has completely cooled. Most of the time when the broiler won’t turn on, it’s because the owner turned the knob past the broiler position.

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Monday, March 4, 2013

5 Spring Cleaning Tips For Viking Appliances


5 Spring Cleaning Tips For Viking Appliances

It is going to be springtime before you know it and spring cleaning will be on your mind.   Once you begin to think about cleaning your home, you may want to add cleaning your Viking appliances to your to-do list.  Here are a few simple tips to help you get your Viking appliances sparkling clean again. 

Start cleaning your Viking appliances by doing a quick wipe down.  The best way to do this is to mix two tablespoons of baking soda with one quart of warm water.  This solution will clean about anything in your home and will make all your appliances shine as good as new.  If you have hard dry food stuck in your refrigerator for example you can pour this solution into the bins and let it sit for a while.  Much of the hard scrubbing work will be made easier as the solution will break down the hard dry food particles from the bins.  Once this solution has been in your refrigerator for around 30 minutes you will be able to wipe the entire refrigerator out with ease. 
If your Viking refrigerator has an odor that you cannot get rid of, place a brown paper grocery bag inside the bins for a period of 48 hours.  You will be surprised that the horrible odors will disappear as a result of this little spring cleaning tip.

White appliances are quite popular these days but many times these bright white appliances can become dingy and yellow.  If this happens to your white Viking appliances you can mix ½ cup bleach, ¼ cup baking soda with 4 cups warm water.  Apply this mixture to your white Viking appliances and leave it there for a matter of 10 minutes.  Next you will need to rinse the solution off your appliances and dry them thoroughly.  All the nasty yellow stains should be gone after you go through this process.

You may think that your Viking dishwasher is clean because it is cleaning your dishes each day.  This is partially true, but you still need to clean your dishwasher at least one time a year.  One tip for cleaning your dishwasher is to deodorize the machine by placing a bowl of vinegar in the top rack and running it through a wash cycle.  Also you can remove any food or debris from the drain in the bottom of your washer. 

Do you want to clean your microwave while you’re scrubbing down your appliances? Start with a bowl of water in the microwave.  All you will need to do is turn the machine on and microwave it until it boils.  You will be amazed at how easily that dry stuck on food will wipe away after doing this simple step!

Your Viking oven can be easily cleaned by using the self-cleaning mechanism that is in most ovens. Once your oven is cleaned in this manner, you should be able to keep it clean year round by simply wiping it down each time you use it. 

Hopefully these tips will get you well on your way to spring cleaning your home and Viking appliances.  

Foa all Viking appliance repair services, call (800) 657-0765